Lifetime Product Warranty + 2 Year Labor Warranty* (MobileTrak Systems, TrakSlider Systems & Ez2 Rotary)
Datum Filing Systems warrants to the original purchaser for the life of the product (provided the product is installed by a Datum Certified Installer) so long as original purchaser is the owner and possessor of the product that the product will be free of any defect in materials or workmanship. Datum Filing Systems will provide, for a period of two years from the date of shipment, free of charge, all labor at the location of the product to repair or replace any part of the product that fails because of such defect. After two years from date of shipment, labor will not be provided. All parts will be provided for the life of the product so long as all requirements are met as set forth in this warranty. This warranty does not include defects to the product resulting from accident, misuse, improper installation or operation, normal wear, neglect, unauthorized repair or alteration. The purchase of this product shall constitute purchaser�s agreement that the sole remedy for any breach of warranty shall be such repair or replacement as expressly provided above. Datum Filing Systems in no event shall be liable for any incidental or consequential damages arising out of the use or inability to use the product for any purpose whatsoever.
* Products not installed by a Datum Certified Installer will receive a 1 Year Parts Warranty.
**Lifetime Warranty excludes all tambour doors and all electrical components, which carry a 2 year warranty.
Lifetime Product Warranty + 2 Year Labor Warranty* (All Other Datum� Products)
Datum Filing Systems warrants to the original purchaser for the life of the product so long as original purchaser is the owner and possessor of the product that the product will be free of any defect in materials or workmanship. Datum Filing Systems will provide, for a period of two years from the date of shipment, free of charge, all labor at the location of the product to repair or replace any part of the product that fails because of such defect. After two years from date of shipment, labor will not be provided. All parts will be provided for the life of the product so long as all requirements are met as set forth in this warranty. This warranty does not include defects to the product resulting from accident, misuse, improper installation or operation, normal wear, neglect, unauthorized repair or alteration. The purchase of this product shall constitute purchaser�s agreement that the sole remedy for any breach of warranty shall be such repair or replacement as expressly provided above. Datum Filing Systems in no event shall be liable for any incidental or consequential damages arising out of the use or inability to use the product for any purpose whatsoever.
**Lifetime Warranty excludes all tambour doors and all electrical components, which carry a 2 year warranty.
How To Make a Warranty Claim
If you would like to make a warranty claim, please take one of the following steps:
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Email Us |
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Send an email to techsupport@datumstorage.com and one of our customer service representatives will be glad to help you. |
| 2. |
Call Us |
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Call 866.217.0330 to speak to a member of our customer service team about your claim. |
| 3. |
Contact Your Dealer |
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Contact your Datum Authorized Dealer. They have the experience and tools to resolve your warranty situation. |
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